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Frequently Asked Questions
  1. Vince Unfold Support
  2. Purchases
  3. Try Then Buy

Try Then Buy

  • How do I purchase an Item?
  • I have an item and love it so much that I don't want to send it back. Can I buy it from you?
  • Will the items be discounted?
  • Can I return a piece after I purchase it?
  • Can I purchase a Try-Then-Buy item in a different size than the one in my Edit?
  • An item I want is on the Vince site, but not on Vince Unfold. When will this item be available?
  • The price for an item has changed since I last checked it. Why does that happen?
  • I sent an item back that I now wish to purchase. Can I buy it?
  • Can I buy a piece that I have not tried?
  • Can I use a different credit card than the one attached to my Vince Unfold account in order to pay for my purchase?
  • Why is the Buy option disabled for some items?
  • Where can I check the history of my item purchases?
  • The Vince official site offers a lower price for an item than what is shown in my Edit. Will you match the price?
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Try Quick Answers before contacting Customer Service

SUPPORT

Email: support@vinceunfold.com

Talk to us: Mon – Fri 9am – 5pm ET

(1-844-265-5582)