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Frequently Asked Questions
Vince Unfold Support
Shipping and Returns
Shipping and Returns
Shipment related
How do I receive my first package?
How long will it take for a package to get to me?
How frequently can I switch out items?
Do you offer expedited shipping?
Shipping delay?
What do I do if I didn’t receive my package?
What do I do if my package is delayed?
How long do I get to keep these items? Are there due dates?
Return process
How do I exchange pieces?
How do I return notify items?
How do I undo a return notification?
Can I return an item to a Vince Store?
What happens if I send back fewer than four items?
How do I return the items? What happens if I lost a return label?
Try Quick Answers before contacting Customer Service
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SUPPORT
Email:
support@vinceunfold.com
Talk to us: Mon – Fri 9am – 5pm ET
(
1-844-265-5582
)