Getting Started

Learn about Vince Unfold

• What is Vince Unfold?
• Do you rent shoes and accessories?
• Where does Vince Unfold ship?
• What is Vince Unfold's size range?
• Do you ship to military or diplomatic locations?
• What if I damage something?

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Getting Started Guide

• How does it work?
• How do I subscribe?

Getting around the website

• Can I view your collection without subscribing?
• Do you have a catalog?
• I gave you my e-mail address. When does membership start?

Plans & Pricing

• How much does it cost?
• How much does shipping cost?

Our Clothing and Our Cleaning

• What are your cleaning standards?
• Can I wash something?
• What do you do with the clothing you take out of circulation?

Gifting Program

• How can I pay for a gift subscription?
• Do you offer gift subscriptions?
• How do I purchase a gift subscription?
• Who can purchase a gift subscription?
• How do gift subscriptions work?
• How do you redeem your gift card?

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Referral Program

• How does the Vince Unfold Refer-A-Friend program work?
• How soon will I receive my reward?
• Why didn’t I receive my referral reward credit?
• Is there a limit to how many friends I can refer?
• What else will you send to my friend?